At Hill Crest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our real estate services in Pakistan.
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Contact us through our website or phone numbers
- Request property information or viewings
- Subscribe to our newsletter or updates
- Apply for property financing or services
- Provide feedback or testimonials
This may include your name, phone number, email address, property preferences, and any other information you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our real estate services
- Communicate with you about properties, viewings, and services
- Send you relevant property listings and market updates
- Process your requests and inquiries
- Comply with legal obligations and regulations
- Protect our rights and prevent fraud
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With property owners or sellers when arranging viewings
- With service providers who assist us in operating our business
- When required by law or to protect our rights
- In connection with a business transfer or merger
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure servers and networks
- Regular security assessments
- Limited access to personal information
- Employee training on data protection
5. Your Rights and Choices
You have the right to:
- Access your personal information we hold
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent at any time
6. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. These cookies help us:
- Remember your preferences and settings
- Analyze website traffic and usage
- Improve our website functionality
- Provide personalized content
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information only as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Updating the "Last Updated" date
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Phone: 03157777917, 03331239898
- Email: info@hillcrest.com.pk
- Email: hillcrestmurree@gmail.com
- Address: Murree, Pakistan
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of Pakistan. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Pakistan.